Frequently asked questions

Common questions from donors and from organisations considering Impact On.

For donors

What is Impact On?

Impact On is a South African platform that lets donors give to local community projects instantly by scanning a QR code and paying with Apple Pay or Google Pay — no app, no account, no card details typed.

Is it safe to donate through a QR code?

Yes. Payment is processed by Apple Pay or Google Pay, which never share your card number with the merchant and require biometric authorisation for every transaction. Always check that the QR code is on official signage and that the page opens on impacton.co.za before tapping pay.

Do I need an account or app?

No. Donors simply scan the QR code with their phone camera. There is no app to download, no account to create, and no card details to type.

Which payment methods are supported?

Apple Pay and Google Pay. Both work on any modern phone and authenticate every donation with your fingerprint, Face ID, or PIN.

Where does my money go?

Funds are collected centrally by Impact On (a registered NGO in South Africa) and paid out to the project you donated to on a regular schedule, with a full audit trail.

Is my donation tax-deductible?

Tax-deductibility depends on the receiving project's registration status. Speak to your project for tax certificate details.

For organisations

How do I list my project?

Apply through our For Organisations page. The application takes about two minutes; once approved we send you your QR code and printable signage.

How and when do payouts happen?

Donations collect centrally and pay out to each project on a regular schedule. Every payout includes a line-by-line breakdown of the donations behind it.

Are there any fees?

Impact On maintains a 95% donation policy — 95% of every donation goes directly to the project. The remaining 5% covers payment processing and operations. Donors can also choose to cover the admin and bank fees, which means 100% of their gift reaches the project.

What size or type of organisation can join?

Cafés, gyms, schools, religious institutes, sports clubs, community centres, and registered NGOs can all apply. You don't need NPO status to host a project — you do need a legitimate, named cause.

How do I get my QR code?

Once your project is approved, we email you a printable A4 QR poster and a PNG version for digital use. You can also generate poster artwork on demand from your admin dashboard.

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